Payment Method Did Not Authenticate Please Choose Another Method and Try Again

Overview

In Google Deject, you set a Cloud Billing account and employ it to define who pays for a given fix of Google Cloud resources. You apply Identity and Access Management (IAM) roles to control admission to a Cloud Billing account.

A Cloud Billing business relationship is connected to a Google payments profile. The Google payments center is a Google-level resource that includes the payment instruments to which costs are charged. These payment instruments pay for the charges you lot incur when you lot use Google Cloud resources. Since the Google payments center is a Google-level resource accessed and managed outside of Google Cloud, y'all manage the access permissions for your Google payments contour separately from the access permissions for a Cloud Billing business relationship.

If you have the necessary permissions, you can collaborate with your Google payments profile from within the Google Cloud console (every bit described below) or at payments.google.com

Payment methods you can add to your payments profile

The payment methods available for your self-serve (online) Deject Billing account depend on your currency and state. In many countries, you tin can prepare a credit carte du jour, debit bill of fare, or bank business relationship equally a primary payment method.

You can also set upward a backup credit or debit card to human activity as a safe internet; if your primary payment method fails, we'll accuse your costs to your fill-in payment method. This ensures that your Google APIs and cloud services continue running. Annotation that yous cannot set upward a bank account equally a backup payment method. For more than information nigh calculation a backup payment method, run across Add a payment method, beneath.

Bank account payments (also known as direct debit or ACH) permit you to specify a bank account to utilise every bit the primary funding source for your account. Your account isn't agile until you verify your banking concern business relationship. Verification of your bank account may take upwards to 10 days. For information about instant bank verification, encounter Verify your bank account.

Y'all should be aware of the following important points:

• Past default, payments are processed automatically and then you don't have to worry that your service will stop running if you forget to make a payment. If you prefer to make a payment in advance, you tin do so at any time.
  • For more than data on making advance payments, run into Brand a Manual Payment.
  • For information virtually when you'll be billed, see Find out your Deject Billing business relationship type and charging cycle.
• If yous entered your Cloud Billing business relationship information recently, it may take a few hours for your business relationship to become active. If yous have a problem finding the verification email or verifying your account, see Verify your email address.
• If your Google Cloud services are currently restricted, you can enable them by making a manual payment or paying early on.

Supported payment methods

Credit and debit cards

• American Express
• MasterCard
• Visa
• Discover (U.S. merely)
• JCB (Japan and U.S. only)
• Visa Electron (Outside the U.South. only)
• Elo credit cards (Brazil just; We don't allow you to add Elo debit cards)
• Debit cards with the Visa or MasterCard logo

The types of cards Google services lets you add to payment profiles vary by location and by product.

Bank account

If supported in your state, yous can add a depository financial institution business relationship to pay.google.com to pay your Cloud Billing business relationship.

Depending on your state, you might have to accept a straight debit mandate, which gives Google permission to charge your bank business relationship.

PayPal as a backup method

We accept PayPal as a backup payment method, if supported in your country.

Unsupported payment methods

• Debit cards that crave 2-factor hallmark are non accepted for payment.
• Prepaid cards and Virtual Credit Cards (VCCs) are not accepted for payment.
• Bank accounts that only back up disbursements are not accepted for payment.
• Payment via wire transfer is not supported for monthly charge or threshold billing accounts. You may pay with a banking concern account by adding it as a payment method, if supported in your country.

Permissions required to manage payment methods

To manage the payment methods in the Google payments profile that is linked to your Cloud Billing business relationship, you need permissions on both the Cloud Billing account and the Google payments contour.

• On the Cloud Billing account, you must exist a Billing Account Administrator.
• On the Google payments profile, you lot must be an admin or full-access payments profile user.

Add a payment method

You tin add additional payment methods to your Cloud Billing account at any fourth dimension.

To add a payment method:

1. In the Google Deject console, go to the Manage Billing Accounts folio.

   Become to Manage Billing Accounts folio

2. Select the proper noun of the billing business relationship that you desire to manage.

3. In the Billing navigation carte du jour, click Payment method.

4. In the Payment method page, click Add payment method. The types of payment methods bachelor to you are based on your business address and the currency of your Deject Billing account.

5. Enter your payment data and click Save.

6. Optional: If you added an additional credit or debit card to utilise as a backup payment method, after y'all save the payment method, ready that card as a fill-in: Annotation that a banking company business relationship cannot exist used every bit a fill-in payment method.

   1. In the payment method carte du jour, you will see a driblet-down in the bottom-left of the card (it might display None by default).
   2. Expand the drib-down, and select Backup.

If your new payment method is a U.S. bank account, yous can instantly verify your bank account rather than use the claiming deposit which takes two-v days. For information about challenge deposits and instant bank verification, encounter Verify your bank business relationship.

If your new payment method is a non-United states bank account, yous might need to take a direct debit mandate, which authorizes Google to charge your bank account. You can download a copy of your mandate by returning to the Payment method folio and clicking Download mandate adjacent to your banking concern account.

If you receive an mistake message when you attempt to gear up up or alter a payment method, see A billing business relationship change wasn't immune for more than information.

Update or remove payment methods

You might desire to update your payment information or to fix a credit or debit carte du jour as a backup payment method.

A backup payment method is a credit menu or debit card that yous designate to be used if your primary payment method fails. With a backup payment method, if your primary payment method is ever declined when processing a payment, we'll automatically attempt to charge the payment to your backup method instead. This helps ensure that your service runs uninterrupted. A backup credit bill of fare will be charged only if your primary form of payment doesn't work.

When updating your payment method, keep in mind:

• You can edit all the details for your payment method, except for the credit card or bank account number.
• Your Cloud Billing business relationship ever needs at least one payment method on file. If yous want to remove a payment method, you should add a new payment method get-go.
• If your credit card has expired and you receive a new credit card with the same account number and an updated expiration date and CVV number, but update your card details. You don't demand to add it as a new payment method.
• If the number of your credit card or depository financial institution account has changed, nosotros consider it a new credit card or depository financial institution account. You'll need to add it as a new payment method. After you add the new payment method, you tin remove the outdated payment method.

Update your payment method:

1. In the Google Deject console, go to the Manage Billing Accounts page.

   Become to Manage Billing Accounts page

2. Select the name of the billing account that you want to manage.

3. In the Billing navigation card, click Payment method, and then do any of the following:

   • To update your credit/debit card data such equally the expiration engagement or the billing address, do the following:

     1. Locate the payment method yous want to update, click Edit or Fix, and make the updates.
     2. When you lot are finished, click Update.

   • To alter which payment method is the chief payment method:

     1. Get-go, you need more than than ane payment method on your business relationship earlier you lot can modify which i is the chief payment method. If needed, add a 2d payment method.
     2. In the payment method info carte du jour for the non-primary payment method , you lot will encounter a drop-downwardly in the lesser-left of the card (it might display None or Backup).
     3. Expand the drop-down, and select Primary. The payment method previously marked as Primary volition be marked as None, and the payment method info cards volition shuffle on the page, then that the Primary payment method is displayed first.
     4. Optionally, you might want to set the method previously marked as Primary to be a Backup payment method.

Remove a payment method

Before you lot attempt to remove a payment method, go on in heed the following requirements:

• Your Cloud Billing account always needs at least one payment method on file. If y'all accept merely one payment method on the Google payments contour that is linked to your Cloud Billing account, you won't be able to remove information technology. If y'all desire to remove a payment method, y'all demand to add another payment method first.
• You cannot remove a payment method marked equally the Principal method of payment. If the payment method you want to remove is the Chief method of payment, first select a different payment method to be the Chief method, and and so you tin remove the not-master payment method.
• Your Deject Billing account must have a valid payment method at all times. If y'all take an invalid payment method and yous are unable to replace a declining payment method with a different, valid payment method, you can disable Cloud Billing on your projection. However, you should exist aware that even when Cloud Billing is disabled, your credit card information is retained on your account and Google Cloud is unable to remove it. Credit card information is retained for reporting and auditing purposes only.

To remove a payment method, practise the following:

1. In the Google Cloud panel, go to the Manage Billing Accounts page.

   Go to Manage Billing Accounts page

2. Select the name of the billing business relationship that you want to manage.

3. In the Billing navigation menu, click Payment method.

4. To remove a payment method, locate the payment method info bill of fare displaying the payment method you want to remove, then click Remove.

Add a new payment method afterward your business relationship has been suspended

If your account was suspended because of an invalid payment method, yous need to add a valid payment method earlier your account can exist reactivated.

To add a payment method:

1. In the Cloud console, go to the Manage billing accounts folio.

   Manage billing accounts folio.

2. Click Show active accounts only then select Evidence all accounts.

3. Click the name of the suspended billing account.

4. In the menu, click Payment method.

5. In the Payment method page, click Add together payment method. The types of payment methods available to you lot are based on your business accost and your business relationship's currency.

6. Enter your payment information and click Relieve.

7. Later you relieve the new payment method, set that payment method as Primary:

   1. In the payment method card, you volition run across a drib-downwardly in the lesser-left of the card (it might display None by default).
   2. Aggrandize the drop-down, and select Chief.

8. To remove the invalid payment method, locate the info card displaying the payment method you want to remove, then click Remove.

If your new payment method is a U.S. bank account, you tin can instantly verify your banking company account rather than use the challenge deposit which takes two-5 days. For information virtually claiming deposits and instant bank verification, see Verify your depository financial institution account.

Resolve errors when attempting to add or update a payment method

When you are calculation a form of payment, yous might receive an error such every bit:

• Your card does not support automatic recurring payments.
  or
• General pass up of the carte. No other information was provided past the issuing depository financial institution.

You might see these errors if yous are using a debit carte that requires two-factor authentication to consummate an online transaction (for example, entry of a ane-fourth dimension countersign sent by your bank directly to you via SMS).

Ii-factor authentication requires you to be in-session at the time of the transaction. Cards that require you to be in-session are not usable for subscriptions or like recurring automatic transactions.

When y'all enter a debit card equally your grade of payment, Google checks whether your issuing banking concern approves subscriptions or recurring payments using that bill of fare. If your bank does non approve, this bill of fare will not work for automatic recurring payments.

If you receive an error such every bit Your carte does not support automatic recurring payments or Full general refuse of the bill of fare, delight select a different form of payment. Y'all can likewise contact Cloud Billing Support for help.

If you're new to Google Cloud, create an account to evaluate how our products perform in existent-world scenarios. New customers too get $300 in free credits to run, exam, and deploy workloads.

Get started for costless

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Source: https://cloud.google.com/billing/docs/how-to/payment-methods

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